How to subscribe

Go to https://www.bookscoopdoggydogg.com/account

  • If you haven’t already, create an Account by using a reliable email and password (be sure to remember these, as we cannot retrieve them on our end)

  • Select “Get Started”

  • Select “Book”

  • Choose picture of the appropriate number of dogs being served (ex: “2 dogs - Ongoing Subscription” etc)

  • Select “Select Pickup Options” drop down menu and choose from weekly options (1/week or 2/week)

  • Select “Subscribe” 

  • Fill out client information

  • Select “Subscribe” to finish your checkout process 

  • Enter your credit card information

  • Review your information (email, credit card payment, billing address, and subscription summary) and select “Continue”

  • Review and select “Subscribe”

  • ALL DONE!


Login to your account / access client portal link


How to change # of dogs / change package plan

Go to https://www.bookscoopdoggydogg.com/account

  • Login to Account using your email and password you used to sign up for service

    • if you have forgotten your password, select “forgot password” and a password reset will be emailed to you

  • In Account, select “Subscriptions”

  • Select your current ongoing subscription

  • Select “Cancel Subscription”

  • Select “Cancel Subscription” again

  • Select “Dismiss”

  • Select “Close” at the top right to return to welcome page

  • Select “Get Started”

  • Select “Book”

  • Choose picture of the appropriate number of dogs being served (ex: “2 dogs - Ongoing Subscription” etc)

  • Select “Select Pickup Options” drop down menu and choose from weekly options (1/week or 2/week)

  • Select “Subscribe” 

  • Fill out client information

  • Select “Subscribe” to finish your checkout process 

  • Review your information (email, credit card payment, billing address, and subscription summary) and select “Continue”

  • Review and select “Subscribe”

  • Please be sure to reach out to us directly to let us know that you have changed the package plan or number of dogs being served at hello@bookscoopdoggydogg.com 

  • ALL DONE!


How to cancel your subscription

Go to https://www.bookscoopdoggydogg.com/account

  • Login to Account using your email and password you used to sign up for service

    • if you have forgotten your password, select “forgot password” and a password reset will be emailed to you

  • In Account, select “Subscriptions”

  • Select your current ongoing subscription

  • Select “Cancel Subscription”

  • Select “Cancel Subscription” again

  • Select “Dismiss”

  • Select “Close” 

  • ALL DONE!


How to re-subscribe

Go to https://www.bookscoopdoggydogg.com/account

  • Login to Account using your email and password you used to sign up for service

    • if you have forgotten your password, select “forgot password” and a password reset will be emailed to you

  • Select “Get Started”

  • Choose picture of the appropriate number of dogs being served (ex: “2 dogs - Ongoing Subscription” etc)

  • Select “Select Pickup Options” drop down menu and choose from weekly options

  • Select “Subscribe” 

  • Fill out client information

  • Select “Subscribe” to finish your checkout process 

  • Review your information (email, credit card payment, billing address, and subscription summary) and select “Continue”

  • Review and select “Subscribe”

  • ALL DONE!


How to change your credit card info

Go to https://www.bookscoopdoggydogg.com/account

  • Login to Account using your email and password you used to sign up for service

    • if you have forgotten your password, select “forgot password” and a password reset will be emailed to you

  • On the right, under “Account,” select “Payment” 

  • Under “Payment,” select your current card

  • Select “Delete Payment Method”

  • Select “Delete”

  • Under “Payment,” select “Add New Payment Method”

  • Enter your personal information (name, address, and phone number)

  • Select “Set As Default”

  • Select “Save” at the top right

  • ALL DONE!


How to pay a tip

Go to https://www.bookscoopdoggydogg.com/account

  • Login to Account using your email and password you used to sign up for service

    • if you have forgotten your password, select “forgot password” and a password reset will be emailed to you

  • Select “Get Started”

  • Select the dog with the piggy bank - “Tip Scoop Technician”

  • Select “Tip Amount” (from $1 - $25)

  • Select “Add to Cart”

  • Enter your name and address to complete the checkout process

  • At the top right of the page, select “Cart” 

  • Select “Check Out”

  • Review your information (email, address, and order summary)

  • Select “Continue”

  • Select “Purchase”

  • ALL DONE!


How to change your password

Go to https://www.bookscoopdoggydogg.com/account

  • Login to Account using your email and password you used to sign up for service

    • if you have forgotten your password, select “forgot password” and a password reset will be emailed to you

  • Under “Account,” select “Profile”

  • Under “Profile,” select “Update Password”

  • Enter your current password

  • Enter your new password

  • Select “Save” at the top right

  • ALL DONE!